Up and running in days. Built to last for years.
Work orders, dispatch, scheduling, inventory, invoicing, compliance. Everything your maintenance team needs, ready in 3 days, not 3 months. For elevators, fire safety, HVAC, and critical infrastructure.
Built for maintenance teams in elevators, fire safety, HVAC, and building management
Your tools weren't built for this
Most maintenance teams run on spreadsheets, disconnected apps, and paper forms. It shows.
Scheduling by spreadsheet
Your dispatcher is on the phone, checking a spreadsheet, texting a tech. The customer is still waiting.
Five tools, zero connection
Work orders here, invoices there, inventory in a spreadsheet someone forgot to update last Tuesday.
Paper trails that don't survive audits
Handwritten job sheets with missing signatures. When the auditor shows up, it's a week of scrambling.
AI that handles the busywork
Four capabilities that save your team hours every week.
AI assistant that gets things done
Ask who's free tomorrow. Reassign jobs. Check overdue work orders. Escalate priorities. Plain language, real actions.
AI data import
Upload a spreadsheet with 500 clients. AI maps the columns, validates the data, and imports everything in minutes. Three-day setup, not three months.
AI copilot panel
Open from any screen. Ask questions in plain language. Get answers with links to the records that matter.
Automation rules
Work order completed, invoice generated. Stock drops below minimum, warehouse alerted. Set the rule once, enforced every time.
From first call to final invoice
Five steps. Nothing falls through.
Call comes in
System identifies the asset, building, and contract in seconds.
Dispatcher assigns
Nearest qualified tech, right parts in the van, schedule checked.
Tech completes
Checklists, photos, signatures, parts consumed. Even offline.
Work signed off
Approval workflow. Audit trail logged. Push notification sent.
Invoice sent
Hours, parts, rates from the job. Multi-currency. Payment tracked.
What your dispatcher sees every day
Four views that cover the full operation. Click to explore.
Dashboard
Jobs today, revenue, team schedule, recent activity. Everything a dispatcher needs on one screen.
Everything your techs need, in their pocket
One app for the entire workday.
Day summary with SLA countdown
Next job, travel time, priority queue. SLA timer counts down so nothing gets missed.
Checklists and defect docs
Step-by-step procedures for every job type. Flag defects with photos and notes.
Photos, signatures, time tracking
Capture evidence, get the customer's signature, log hours. All in one screen.
Van stock management
See what's in the van. Consume parts on the job. Request transfers from the warehouse.
Map with route mode
All jobs on a map. Optimised route between stops. Turn-by-turn navigation to each site.
Offline mode
Works in basements, tunnels, and rural sites. Syncs automatically when connectivity returns.
Does it cover your specific need?
Six functional areas. Every feature your operation depends on.
Customers and Sites
- Customer database with contacts and history
- Sites with access instructions and floor plans
- Zones, buildings, and location hierarchy
- Assets with full service history
Inventory and Parts
- Multi-location stock tracking
- Every stock change tracked with full audit trail
- Low-stock alerts and thresholds
- Parts reservation per work order
- Cycle counting and adjustments
- Purchase orders and fulfillment
Fleet Management
- Vehicle registry with assignments
- Vehicle service history and maintenance logs
- Vehicles as mobile warehouses with stock tracking
Contracts and Billing
- Service contracts with SLA enforcement
- Multi-currency invoicing
- Price lists and rate cards
- Credit notes and adjustments
- Revenue reports and analytics
Team and Safety
- Everyone sees exactly what they need
- Technician qualifications and certifications
- Multi-step approval workflows
- Safety protocols and LOTO procedures
- Emergency response protocols
- Team performance analytics
Under the Hood
- 9 languages, natively written
- Push notifications with guaranteed delivery
- Immutable audit trail on every action
- Nothing gets lost — failed deliveries retry automatically
- Bring your own VoIP provider
- Industry-specific workflow templates
Built for critical infrastructure
Specific workflows for industries where response time matters most.
- EN 81-28 compliant trapped passenger rescue workflow
- SIM-to-shaft mapping for instant identification
- Automated 30-minute response SLA tracking
Why we built this
“We ran maintenance operations for years. Same story at every company: good technicians buried in admin, dispatchers working off spreadsheets and memory, managers finding out about compliance gaps from the auditor. We built RemoteOps because this industry keeps getting sold tools designed for someone else.”
From the industry
We've managed field teams. We know what breaks at scale and what dispatchers actually need at 7am on a Monday.
Compliance from day one
Standards are built into the workflows, not bolted on after. EN 81-28, BS 5839, F-Gas, and 25 more.
No shortcuts
Offline mode that actually works, 9 languages, real-time sync. We didn't cut corners on the hard stuff.
Common questions
Most teams are up and running in 3-5 business days. We handle onboarding: asset-to-phone mapping, user accounts, workflow setup.
Yes. Bulk import from spreadsheets, plus migration paths from other tools. We handle the data move.
Yes. View work orders, run checklists, take photos, collect signatures, all without internet. Syncs when connectivity comes back.
Every elevator, fire panel, or HVAC unit has a phone line or SIM. You map those numbers to assets in RemoteOps. When that number calls in, the system knows exactly which asset it is.
Your data is completely separate from other companies. Encrypted at rest and in transit. SOC 2 Type II in progress. EU data residency available.
Professional and Enterprise plans include REST API access for integrating with your ERP, BMS, or IoT setup.
All major currencies. Multi-currency invoicing with automatic exchange rate updates. Each account sets its own default.
14 days, all features, no credit card.
Ask it to check who's available tomorrow, import clients from a spreadsheet, find overdue work orders, or generate a report. It works in plain language and can take actions with your approval.
Get early access
Join the waitlist and be among the first to try RemoteOps.
No spam. One email when we launch.