When a gate fails, security can't wait
RemoteOps connects automated gates, barriers, and access control systems to specific sites and zones. Your team knows which entrance is down, which security zone is compromised, and who to dispatch — instantly.
Why access control teams need specialised tools
Automated gates and access systems protect people and property. When they fail, security is compromised and liability escalates immediately.
Slow fault identification
Average time to identify which gate or barrier is malfunctioning from a generic service call. Security breaches can occur within minutes of a failure.
No system-to-site mapping
Of generic maintenance platforms can map an access control communicator to the specific gate, barrier, or entry point that's reporting a fault.
Missing safety documentation
Of gate installation companies receive findings during Machinery Directive inspections due to incomplete force-testing and safety documentation.
Fault reported. Gate identified. Engineer dispatched.
RemoteOps maps every gate controller and access system communicator to its specific location. When a fault is reported, your dispatcher sees the exact site, gate type, safety classification, and nearest qualified engineer.
Instant gate identification
Gate controllers and access panel communicators are mapped to specific sites and entry points. Faults display the gate type, safety class, and last inspection date.
Safety-first dispatch
Automated routing to engineers certified for the specific gate type (sliding, swing, barrier) with consideration for safety classification and required tooling.
Force testing documentation
Digital checklists for EN 13241 force testing, safety device checks, and obstruction detection — with timestamped records and technician signatures.
What it does for your industry
RemoteOps adapts to your industry's specific requirements.
Phone-to-Asset Mapping
Map SIM cards and phone lines directly to specific assets. When a call arrives, instantly see the building, floor, shaft, and full service history.
Compliance Engine
Automated documentation for EN 81-28, BS 7671, and industry-specific regulations. Audit-ready at all times.
Intelligent Work Orders
Auto-generated from calls, complete with checklists, required parts, and compliance documentation.
Smart Service Contracts
SLA tracking with automated escalation. Never miss a deadline or penalty clause again.
Phone App for Techs
Works offline, even in an elevator shaft. Navigation, parts, photos, signatures. Syncs when signal comes back.
Built-in regulatory compliance
Automated documentation for gate safety, machinery directives, and access control regulations.
EN 13241
Industrial, commercial, and garage doors and gates — product standard covering safety requirements and testing methods.
Machinery Directive 2006/42/EC
EU directive on machinery safety — essential health and safety requirements for the design, manufacture, and use of powered gates.
EN 16005
Power-operated pedestrian doorsets — safety in use requirements, including force testing and sensor detection standards.
Measurable impact from day one
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