Security is not a feature. It's the foundation.
Maintenance platforms handle sensitive data about critical infrastructure, building access, and technician locations. We built security into every layer from the start.
Infrastructure Security
EU Data Residency
All customer data is stored and processed within the European Union. Data never leaves EU borders. Infrastructure hosted in EU data centres with ISO 27001 certification.
Encryption Everywhere
All data encrypted in transit using TLS 1.3 and at rest using AES-256. Database connections, API calls, and file storage are encrypted by default.
Multi-Tenant Isolation
Each organisation's data is cryptographically isolated. Row-level security means no query, API call, or system process can access another tenant's data, even if there's a software defect.
Compliance and Certifications
GDPR Compliant
Full compliance with the General Data Protection Regulation, including data subject rights, breach notification, and data processing agreements.
SOC 2 Type II
In ProgressAudit in progress. SOC 2 Type II certification validates our controls for security, availability, processing integrity, and confidentiality.
ISO 27001
PlannedPlanned certification. ISO 27001 provides the international framework for our information security management system.
Application Security
Role-Based Access Control
Granular permissions system with predefined roles (owner, admin, dispatcher, technician) and customisable permission sets. Every API endpoint enforces permission checks.
Audit Logging
Every data modification is logged with the actor, timestamp, and change details. Audit logs are immutable and available for compliance reporting and security investigations.
Automated Vulnerability Scanning
Continuous dependency scanning, static analysis, and security testing in our CI/CD pipeline. Known vulnerabilities are patched within published SLA timelines.
Responsible Disclosure
If you discover a security vulnerability in RemoteOps, we encourage responsible disclosure. Please report findings to security@remoteops.app. We commit to acknowledging reports within 24 hours and providing a resolution timeline within 72 hours.
security@remoteops.appGet early access
Join the waitlist and be among the first to try RemoteOps.
No spam. One email when we launch.